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Xbox chief attributes falling console sales to hardware supply constraints

Xbox chief executive Asha Sharma claimed hardware supply limits caused recent hardware sales drops, despite Microsoft consoles remaining in stock at major retailers.

FTMQ Gaming, written by our newsroom0 views

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Picture: Game Developer
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Xbox chief executive Asha Sharma stated that consumer demand for Xbox hardware exceeds supply, attributing lower console sales performance to manufacturing limits. Game Developer, GameSpot, and Xbox Achievements reported that Sharma addressed the decline during a quarterly earnings conference call and on X. Game Developer and GameSpot noted that Microsoft published financial results showing lower console sales compared to previous quarters. [1][3][7]

The executive claimed that players cannot find available consoles, but GameSpot reported that Xbox Series X and Xbox Series S hardware remains available for purchase at major United States retailers including Best Buy, Target, Walmart, and the official Xbox website. [1][3]

According to Pure Xbox, Microsoft reported financial results for the quarter ending September 30, 2026. Xbox content and services revenue decreased by 2% compared to the same period in 2025, driven by declines in third party content and the Xbox Game Pass subscription service, though growth in first party games helped offset the loss. [4]

MassivelyOP reported that pre-orders for World of Warcraft Forever, developed by Blizzard Entertainment, exceeded internal expectations ahead of its launch. Separately, TechPowerUp reported that the Call of Duty video game franchise reached $40 billion in lifetime revenue. [2][6]

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In short

  • Xbox chief executive Asha Sharma attributes falling console sales to manufacturing supply limits.
  • Xbox Series X and Series S consoles remain available at major United States retailers.
  • Xbox content and services revenue fell 2% for the quarter ending September 30, 2026.
  • Pre-orders for World of Warcraft Forever exceeded expectations before its scheduled launch.

Sources

Every paragraph above points to the numbered items it rests on. Read the originals here.

  1. [1]Xbox CEO says console demand is outstripping supply—but sales continue to dropGame Developer, 5d ago (the report this story comes from)
  2. [2]Xbox CEO says that WoW Forever already has ‘set records’ prior to its launchMassivelyOP, 5d ago
  3. [3]Xbox CEO Says Xbox Series X|S Is Supply Constrained, But Is It?GameSpot, 5d ago
  4. [4]Xbox CEO Reacts To Latest Revenue Figures With Official StatementPure Xbox, 5d ago
  5. [5]Xbox CEO Asha Sharma Teased Eight Letters After The Elder Scrolls VI, and The Verge Now Claims Bethesda’s Sequel Is Called SentinelWccftech, 5d ago
  6. [6]Call of Duty Crosses $40 Billion in Lifetime Revenue, Xbox CEO ConfirmsTechPowerUp, 7d ago
  7. [7]Xbox CEO Argues That Declining Console Sales Are Due to Supply IssuesXbox Achievements, 5d ago

Background

  1. [8]Nintendo plans to continue selling physical game cartridges FTMQ Gaming, 22d ago
  2. [9]Gran Turismo 7 sales growth prompts upcoming Spec 4 update phase FTMQ Gaming, 23d ago

Our newsroom writes these reports with the help of software, from the 9 sources listed and nothing else, and checks them against those sources. Facts can still be wrong or move on; the originals are the record. Spotted a mistake? Write to daniel@monsterkong.com.

Earlier reports of ours on the same people and subjects.

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